At Dental Pods Academy, we are committed to protecting your privacy and ensuring the security of your personal information. We understand the importance of maintaining the trust and confidence of our students, and we take our responsibility to safeguard your data seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
- Information We: Collect When you create an account, enrol in our courses, or interact with us through various channels, we may collect the following personal information:
o Name, address, email address, and telephone number
o Details of your enrolment and study progress
o IP address and browser information (for website usage analytics)
o Payment information (temporarily, for transaction processing)
- How We Use Your Information: We use your personal information to:
o Create and maintain your account
o Facilitate your learning experience and track your progress
o Communicate with you about your studies and relevant updates
o Improve our courses and services based on your feedback and needs
o Share enrolment and progress details with your current or prospective employer (with your consent)
o Comply with legal obligations and protect our legitimate interests
- Data Sharing and Third Parties: We may share your personal information with trusted third parties who assist us in delivering our services, such as our payment processor (Worldpay) and the National Examining Board for Dental Nurses (NEBDN). These third parties are required to maintain the confidentiality and security of your data and only use it for the specified purposes. We do not sell, rent, or trade your personal information to any third parties for marketing purposes without your explicit consent.
- Data Retention: We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
- Data Security: We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
- Your Rights Under the UK GDPR, you have the following rights regarding your personal information:
o The right to access and obtain a copy of your data
o The right to rectify inaccurate or incomplete data
o The right to request the deletion of your data (subject to certain conditions)
o The right to restrict or object to the processing of your data
o The right to data portability
o The right to withdraw your consent (where applicable)
To exercise any of these rights, please contact our Data Protection Officer at [email protected]
- Cookies and Web Analytics: We use cookies and similar technologies, such as Google Analytics, to analyze website usage and improve user experience. You can manage your cookie preferences through the settings provided on our website. For more information on how Google Analytics processes data, please refer to Google’s privacy policy.
- Updates to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or regulatory requirements. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
- Contact Us If you have any questions, concerns, or complaints regarding our privacy practices or this Privacy Policy, please contact us at: Data Protection Officer Dental Pods Academy Unit 1 & 2 Saint Peters Arcade Peterborough PE1 1YX Email [email protected] Phone: 01733 685 560
By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. We are committed to maintaining your trust and protecting your privacy, and we will continue to uphold the highest standards of data protection in all our practices.